FAQ
Q: What forms of payment do you accept?
A: We currently accept both PayPal and credit card payments!
Q: Is it safe to use my credit card on your site?
A: Yes, our website is very secure. We understand that the safety of your personal information is extremely important to you. We use a wide array of electronic and physical security measures and devices to protect your personal data and credit card information from unauthorized access.
Q: Do you charge sales tax on any item?
A: We are required by law to collect sales tax for states in which we have a legal obligation to do so. The appropriate sales and use tax will be added to your merchandise total as required by statute.
Q: I want to return my purchase. What do I do?
A: We will accept returns of unworn, resellable merchandise for a refund only, when received by us within 45 days of the original shipping receipt date. For full description of terms and conditions, please click here.
Q: Do you have a catalog
A: Our entire product line is online; a physical catalog is not available at this time.
Q: How long will it be before I receive my order?
A: We process orders daily. You can expect your shipment in 3 to 10 business days. If an item is on backorder, we will notify you immediately with an updated ETA .
Q: How is my order shipped?
A: We ship insured ground via UPS or Priority Mail via USPS . For more information, click Here.
Q: Can I expedite my shipping?
A: We offer Second Day delivery however it may not be available on all products. Please click here for more information.
Q: Do you ship to PO Boxes or Military APO/FPO addresses?
A: Yes. We ship to both PO Boxes and Military APO/FPO addresses via Priority Mail. For more information about shipping, click here.
Q: Where can I find the status of my order?
A: You can find the status of your order at anytime by clicking here.
Q: How do I change or cancel my order?
A: Please contact our Customer Service Department immediately if you need to change or cancel your order. Please be advised that some orders are shipped soon after placement and may not always be possible to cancel.
Q: Do you sell gift cards online?
A: Gift cards are sold in-store only at this time. Stop in a location near you.